Bringing safety to new markets.

The AAA Innovations team came to us with a challenge: Reach more people and deliver on their promise of safety on the road and away from home. They had created Identity Champion, an identity theft detection tool, and they needed to get the word out.

Our research found that competitors in the identity protection industry use scare tactics to prey on anxieties. AAA wanted to stay true to their brand’s reassuring voice. We set out to create a campaign that communicates a sense of protection that’s always on and always with you.

We created a simple, powerful concept with “The Ring,” a bold graphic accent that visually communicates a sense of security and strong brand recognition. Our team of designers and writers created cross-platform ads, as well as a copy and design playbook, giving AAA the tools to create on-message assets going forward.

This campaign identified and closed many important CX gaps, especially gaps in communication and perception.